The destinations remain a surprise to heighten the sense of discovery.

✔ Dedicated professional local tour guide’s time and expertise (for 3 hours), along with their personal expenses.

✔ Cafe Expenses: All the expenses will be covered in all the coffee places, with a set budget per person.

✔ Stovenirs: A unique souvenir for each guest on the tour (see section below).

✔ Personal Support: If customers who book contact us with any questions about their Japan trip, we will respond promptly.

✖ Meal Costs: Participants are responsible for their own meals, if they decide to order food (e.g., lunch).

✖ Transportation Costs: Participants handle their own transportation costs (public or private).

Note: For those who booked the 'Luxury Wand' asset, everything mentioned above is fully covered, including private transportation.

More about the 'Luxury Wand' here.

Stovenirs = Souvenirs + Stories.

贈り物の背後には、心のこもった物語が広がっています。

(Okurimono no haigo ni wa, kokoro no komotta monogatari ga hirogatteimasu.)

Translation: "Behind every gift, there is an heartfelt story unfolding."

For direct bookings made through our website, every guest will receive a special "stovenir" during the tour—a thoughtfully chosen souvenir accompanied by a captivating story about Japan, shared by your guide.

These stovenirs are designed to enrich your experience, making your tour not just memorable but deeply meaningful.

• For cancellations made more than 15 days before the tour date, a 80% refund will be issued. Please note that due to the time and effort spent on assigning the dedicated guide and personalizing the itineraries to suit your interests, cancellations within this period still reflect the preparation invested in crafting a unique and tailored experience.

• For cancellations made 2 to 14 days before the tour date, a 50% refund will be issued.

• Cancellations made less than 2 days before the tour date or no-shows without prior notice will not be eligible for a refund.

1. Confirmation Email: You will receive a confirmation email within 24 hours of booking.

2. Resources: We will email you "Preparing for Your Japan Trip" and "Japan Secrets" digital guides to help you make the most of your experience.

3. Personalized Contact: Your guides will reach out to you three times (via email or Whatsapp):

a… 2-4 weeks before your tour.

b… again the day before your tour with them.

c… and finally at the meeting point on the day of the tour.

4. Support: We will follow up with you to ensure everything is going smoothly and offer support if any issues arise.

We believe we are redefining the private tour experience. Your experience exploring Japan will be unforgettable — and if you're not completely satisfied, we will make it right, guaranteed.